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Ride-Hailing’s Long Road to Accessibility

Ride-Hailing’s Long Road to Accessibility

If you want to complain about your commute with Valerie Piro, chances are she’ll one-up your horror story. “Recently, there was an issue on an express bus with getting me off the bus and this loud alarm started blaring for, oh, a solid five minutes while the driver got me off,” said Piro, who’s working on her Ph.D in medieval…

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