In a time of urban transformation and digitalisation of smart cities, too little attention is sometime given to citizens. Citizen Focus Action Cluster strongly believes in citizens as fundamental actors for the regeneration and development of smart cities. Civic engagement, empowerment, participation and co-creation are at the basis of our advocacy approach since we acknowledge that citizen voice can be pivotal in providing the demand-side pressure on government, service providers and organisations needed to encourage full response to citizen needs. It also ensures the setup of a trusted and sound relationship with local governments and a source of democratic legitimacy and transparency. In the context of smarter cities, citizens understanding of concrete problems and challenges can help local governments prioritise and respond consistently to inhabitants’ need.
Central to the Citizen Focus approach are:
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