December 21, 2016
By Alex Jablokow
Cities—and this term can actually cover smaller urban areas, and other local administrations—are anxious to provide improved services to their constituents, lower costs, and gain information about any problems in their area of responsibility. Smart City initiatives are currently popular as a way of achieving these goals.But a city is a complex organization, with many moving parts, interests, departments, and requirements. Technical knowledge and skills don’t tend to be widely distributed. And every city is different in its mix of resources, abilities, and constituencies. Planning a digital transformation is thus vastly more complex than simply choosing a technical solution.